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Hello! Can you please tell me if it is correct that I am charged an agreed value of computing power for tasks that I failed to complete? I spend up to 50% of my money in this way. If the system is not able to complete a task according to my prompt, it seems to me that credits should not be spent or I should receive additional compensation for useless waiting, not pay for the lack of computing power of the server. Thank you!!!

Status: Need Customer Service1 comment

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Comments1

  • JJJJulio

    Team•

    Oct 28, 2025

    По техническим вопросам обращайтесь в службу поддержки клиентов по официальным каналам.

    Официальный сайт: https://www.seaart.ai/

    Канал Discord для сообщения об ошибках: https://discord.com/invite/gUHDU644vU