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Question about the "Wiper" function! Urgent!

I use your ii and pay the not cheap tariff just because of the "eraser" feature. It was already not ideal, but I was content with what I had, but the latest update came out recently and even the little that I was satisfied with you have demolished, now on any images muddy blur, before at least partially the background was restored after the text, and now in general one mud, it seems I will have to stop paying you and look for another ii, where they will listen to my opinion and will not spoil this function. I asked to improve with light colors, and you have generally ruined even with dark colors. I can not work because of this!

Status: Need Customer Service2 comments

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Comments2

  • meimei

    Team•

    Dec 12, 2025

    Dear user, in this update we have only added a new language mode, and have not made any changes to the manual eraser (smudge) mode or its pricing. If you have noticed a decrease in the erasing effect, please report it in the Discord BUG channel→

    https://discord.com/invite/gUHDU644vU

  • La dracu

    •

    Dec 10, 2025

    Да еще и ценник задрали за одно стирание, не сильно ли жирно 15, за 1 днищенское стирание?