vip master feedback
Dear SeaArt Team,
I am a VIP Master subscriber, and I would like to share some important feedback regarding your platform — offered with sincere intent to help you improve, as I use your service consistently and seriously.
Over time, I’ve encountered a number of issues that I believe deserve your attention:
The Italian translations across the interface are poorly handled, often inaccurate or misleading, which damages the professional feel of the platform and causes confusion.
Moderation of images is inconsistent and illogical: realistic, elegant content (such as a professionally dressed woman speaking on the phone) is blurred, while far more provocative and revealing content remains fully visible and uncensored.
The “eye” icon behavior and the term “open mode” are unclear and counterintuitive, leading to unnecessary frustration when navigating the content.
As a paying user — and a VIP Master subscriber — I expect a service that reflects the premium tier I’ve chosen to support.
I respectfully suggest:
Using proper native-language translators for all UI content.
Reviewing and aligning your AI content moderation filters to apply consistent, reasonable standards.
Giving premium users the ability to disable or manage automatic censorship, or at least offering greater control over visibility preferences.
I trust that you will take this feedback seriously. If not, I will unfortunately need to consider other platforms that offer greater respect, clarity, and professionalism for paying users.
Kind regards,
Angelo Accetto
SeaArt VIP Master User
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Comments2
JJJJulio
Aug 5, 2025
Hello, thank you very much for your feedback! Regarding your question:
We welcome your suggestions and feedback on localization. You can send me translations you think need improvement here or in a private message on Discord. We also welcome you to contribute to our website builders and optimizers.
Regarding the review mechanism, you can send the task ID of your blocked image to our official customer service team, and they will review it for you. We are currently testing and optimizing, so there may be some inaccuracies. Due to industry regulations, we are also required to strictly review CP content.
We have received your suggestion and will report it to our technical team.
JJJJulio
Aug 5, 2025
Hello, thank you very much for your feedback! Regarding your question:
We welcome your suggestions and feedback on localization. You can send me translations you think need improvement here or in a private message on Discord. We also welcome you to contribute to our website builders and optimizers.
Regarding the review mechanism, you can send the task ID of your blocked image to our official customer service team, and they will review it for you. We are currently testing and optimizing, so there may be some inaccuracies. Due to industry regulations, we are also required to strictly review CP content.
We have received your suggestion and will report it to our technical team.