​Subject: Urgent - Beginner VIP Daily Credits insufficient for Video Generation

Hello, I am writing because I have an active Beginner VIP subscription for the next 6 months.

​My daily allowance is 300 credits, but after your recent update, the minimum cost to generate a 5-second video has increased to 400 credits. This means I am paying for a subscription that I cannot use for its main purpose.

​This change happened without notice and makes my current plan obsolete. I request that my daily credit limit be adjusted to at least 400-500 credits so I can continue using the service I already paid for.

​I have attached screenshots showing my 300-credit limit and the 400-credit cost. Looking forward to your prompt solution.

​Best regards,

Oscar Edmundo.

Please authenticate to join the conversation.

Upvoters
Status

Need Customer Service

Board
💡

Feature Request

Date

22 days ago

Author

Oscar Edmundo

Subscribe to post

Get notified by email when there are changes.