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Since a few days ago, when I click on an image, I get the message "The region you are in is not yet available" and I can no longer see some of the images I have posted so far. Why is this, even though my region has not changed?

Status: Completed2 comments

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Comments2

  • 1010

    •

    Dec 4, 2025

    お世話になります。

    「一部のユーザーのクリエイティブ体験に影響を与えていた問題は既に解決しており」と、返信に書かれていますが、

    「まだ解決していない稀な事例が残っていた」としての対応を試みて頂くことは出来ないのでしょうか?

    ここの「フィールドバック」のページではこの書き込みは終了で「カスタマーサービスセンター」へのご連絡を。と受け止めればよいのでしょうか?

    お手数をおかけして申し訳ありませんが、再度ご返信のほど宜しくお願い致します。

  • meimei

    Team•

    Dec 4, 2025

    The issues that were affecting the creative experience of some users have already been resolved, and the core creative functions are gradually returning to normal. Our technical team is continuing thorough optimizations to ensure the long-term stability of the platform. Fixes are still ongoing. If you encounter any problems during this process, please contact customer service through the official channels to receive dedicated support.
    Official Website: https://www.seaart.ai/
    Discord Bug Report Channel: https://discord.com/invite/gUHDU644vU