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Refund Request for Subscription - yhg1705@gmail.com

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Dear Seaart Team,

I am writing to request a full refund for my recent subscription. I accidentally subscribed to the plan, and I have not used the credits provided in this billing cycle.

Here are my account details:

• Account Email: yhg1705@gmail.com

• Order ID:

SA2026010340160359211628386

• Transaction Date: [2026-01-04]

I have already canceled the auto-renewal, but I would like to get a refund for the current charge. Please let me know if any further information is required.

Thank you for your assistance.

Best regards,

Kangmin Yeo

Posted by Kangmin Yeo ·
1 comment

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Comments1

  • meimei

    Team•

    Jan 7

    Dear user,

    Thank you for contacting SeaArt customer service. I have verified your order information.

    According to our Membership Service Terms, Article 8.8 and Article 8.9.8:

    • VIP membership services are non-refundable once purchased.

    • Fees that have already been charged before the auto-renewal cancellation is completed will not be refunded or compensated by the company.

    Your subscription was converted to a paid membership after the 3-day trial period ended, in accordance with the service terms you agreed to at the time of subscription. Therefore, we are unable to process a refund for you.

    Your membership benefits will remain active until 2027/01/03. We recommend that you make full use of your membership services.

    If you have any other questions, please feel free to contact us. Thank you for your understanding.