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Refund Request for Accidental Subscription Purchase

Feature Request

Hello SeaArt Support,
I accidentally purchased the Beginner VIP yearly subscription for US$28.74 on May 27, 2026.
I have already canceled the renewal subscription.
I would like to request a refund because the purchase was unintended and the service has not been used.
Order ID: SA2026052765870393503997083
Account: bulgantuul17
Thank you.

Posted by tuul tuul ·
Status: Need Customer Service3 comments

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Comments3

  • ロジャー・ボード

    •

    Jun 2

    Your best plan of action is to file with your bank to get them to reverse this charge to your account.

    SeaArt will not take responsibility. They never do.

  • JJJJulio

    Team•

    Jun 2

    Dear user, thank you for your feedback. For technical issues, please contact customer service through official channels.

    Official Website: https://www.seaart.ai/

    Discord Bug Report Channel: https://discord.com/invite/gUHDU644vU

    • ロジャー・ボード

      •

      Jun 2

      This is not a technical bug. And if it were, you should be the one to report it since you don't do anything else around here.

      If they were charged incorrectly, you have a legal obligation to refund them.