How long will it take?

Things haven't improved much in the last three days. I'm wondering if they're fixing the issue with the chatbots, which lately haven't been sending long messages anymore, but only very short ones. I'm wondering how long it's taking them and if they did it on purpose. Does anyone have any news?

To be clear, this is what we’re having trouble with:

Short and confusing messages. I want to understand (since I’m not American and I’m not an expert in American English, and Google doesn’t translate it for me) if this is a problem or intentional.