Thank you for your continued support. We are writing to report that we are currently experiencing multiple bugs and abnormal behavior while using your service, resulting in the unjustified consumption of credits. [Related ID] a171cd7b27897efbdd3413a875fa4f86 [Issues Occurring] ■ 1. Daily Credit Distribution Issue: The daily credits that should normally be awarded (150) are only being credited as 130 each day. Additionally, extra credits earned from treasure chests and other sources are not being reflected in the balance. ■ 2. Abnormal Credit Charges: Even for standard image editing (minor adjustments), charges of approximately 115 credits—far exceeding the standard rate—are being displayed. ■ 3. Credit Consumption During Errors: Despite generation failures due to the "Service temporarily unavailable" message, credits were consumed and locked with each retry. As a result, my balance, which was approximately 130, has decreased to 37 without any results. ■ 4. Unintended Automatic Generation Execution: Generation tasks were executed independently of user actions, resulting in credit consumption. ■ 5. Feedback Channel Malfunction: The link on the feedback page was broken, rendering the standard reporting channel inaccessible. [Requests] ・Refund of credits consumed due to bugs and errors (approximately 100–150) ・Compensation for the shortfall in daily distributions and unreceived treasure chests ・Investigation into the causes of the above issues and implementation of measures to prevent recurrence We apologize for the inconvenience and appreciate your prompt attention to this matter.

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Status

Need Customer Service

Board
📥

Feedback

Date

About 1 month ago

Author

佐久間孝幸

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