Issue with Trial-to-Paid Conversion – Seeking Refund & Plan Downgrade
I am reporting an issue regarding a sudden high-cost subscription charge immediately following my 3-day free trial.
I intended to remain on the Basic Plan and did not realize the trial would auto-convert into a large-scale subscription so quickly. I have already reached out to support via email, but I am posting here to request assistance with a subscription cancellation and a full refund. I enjoy using SeaArt and would like to continue as a Basic user, but the current charge was unexpected and unauthorized. I hope the team can resolve this for me promptly.
Account Email: 21831A0482@gninidia.org
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Comments2
JJJJulio
Mar 25
Dear user, thank you for your feedback. For technical issues, please contact customer service through official channels.
Official Website: https://www.seaart.ai/
Discord Bug Report Channel: https://discord.com/invite/gUHDU644vU
Noper Nopes
Mar 25
It's not a technical bug to PURPOSELY steal money!