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Issue with Trial-to-Paid Conversion – Seeking Refund & Plan Downgrade

I am reporting an issue regarding a sudden high-cost subscription charge immediately following my 3-day free trial.

I intended to remain on the Basic Plan and did not realize the trial would auto-convert into a large-scale subscription so quickly. I have already reached out to support via email, but I am posting here to request assistance with a subscription cancellation and a full refund. I enjoy using SeaArt and would like to continue as a Basic user, but the current charge was unexpected and unauthorized. I hope the team can resolve this for me promptly.

Account Email: 21831A0482@gninidia.org

Status: Need Customer Service2 comments

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Comments2

  • JJJJulio

    Team•

    Mar 25

    Dear user, thank you for your feedback. For technical issues, please contact customer service through official channels.

    Official Website: https://www.seaart.ai/

    Discord Bug Report Channel: https://discord.com/invite/gUHDU644vU

    • Noper Nopes

      •

      Mar 25

      It's not a technical bug to PURPOSELY steal money!