Immediate Refund Request - Order #SA2026032769912681548087055 - Accidental Annual Subscription

Dear SeaArt Support Team,

I am writing to formally request a full refund for an unauthorized/accidental annual subscription charge made to my account.

Transaction Details:

• Order Number: SA2026032769912681548087055

• Transaction Amount: US$251.88

• Transaction Time: 2026-03-27 11:53:02

I was previously on a free trial and intended to cancel before the trial ended. However, I was charged the full annual fee immediately upon the trial's expiration without a clear prior notification or a confirmation prompt for such a large amount.

Please note the following:

1. Zero Usage: I have not used any of the credits or features provided by this annual subscription since the charge occurred.

2. Immediate Action: I am reaching out within hours of the transaction to rectify this mistake.

3. Cancellation: I have already manually cancelled the "auto-renewal" on your website to prevent future charges, but I require a refund for the current US$251.88 deduction.

Under consumer protection principles for digital services, I request a full refund to my original payment method immediately. I have already contacted my bank to flag this transaction as a billing dispute, but I would prefer to resolve this amicably with your team first.

Please confirm receipt of this email and the status of my refund as soon as possible.