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False “Low Health Rating” Flag on Artwork (No Appeal Option Available)

Hello,
I would like to report an issue with the content rating system.

My artwork “Infernal Train — 2.0” received a “work cannot be published due to low health rating” warning after Upscale, even though:

  • the image is not blurred,

  • there is no “Appeal” button on hover,

  • the original (non-upscaled) version was not flagged,

  • and the artwork contains no sexual content, nudity, gore, violence, or real human remains.

The skull on the front of the train is a stylized, fictional metallic design, a common artistic element in fantasy and dark-fantasy artwork. Many similar works with skull-themed locomotives, structures, or landscapes are already published on SeaArt without restrictions, which makes this flag appear inconsistent.

It seems that the Upscale process may have triggered a false positive due to enhanced texture detail.

Could you please review this case or forward it to the appropriate team?
I would greatly appreciate a clarification or adjustment of the rating, as the artwork follows the platform’s guidelines.

Thank you very much.

Status: Need Customer Service1 comment

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Comments1

  • JJJJulio

    Team•

    Nov 24, 2025

    Thank you for your feedback. Please send your artwork ID to our official customer service for an appeal; they will review it again.

    Official Website: https://www.seaart.ai/

    Discord Bug Report Channel: https://discord.com/invite/gUHDU644vU