Dodgy Subscription Information
Hey, I have a weird problem. On Friday, I signed up for a 3 day trial membership (for $0.10). I also purchased some credits, which I am now happy with after some initial issues that I resolved!
Anyway, I have checked everywhere on the home page, and the advertisement/purchase page, but I cannot find any information whatsoever about the subscription I will have to pay for if I don’t cancel the subscription. Can someone PLEASE for the love of everything holy tell me how I can check all the details of my subscription if I decide to keep it? I have no idea what I will be on the hook for and I cannot find any information about it on your home page or my settings anywhere. If I can’t get to the bottom of this and figure out what I’m on the hook for in terms of monthly payments, I have to cancel my subscription before tomorrow.
Thank you!
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Comments3
JJJJulio
Mar 10
Dear user, thank you for your feedback. For technical issues, please contact customer service through official channels.
Official Website: https://www.seaart.ai/
Discord Bug Report Channel: https://discord.com/invite/gUHDU644vU
[deleted]
Mar 8
ChiroVette
Mar 9
I decided on a different solution, but I do see your point. What I did was I cancelled the 3 day trial before the third day turned over. Then I just purchased one full month (not the yearly package) for $25.00 USD. I actually am enjoying SeaArt a great deal more than I was before I solved some glaring issues. I just have to remember to cancel May’s payment if I don’t want the second month.
I am still having some problems with the site and the functions. I made a thread about it early yesterday and not a peep from customer care. A few little things that I just can’t figure out if I’m doing something wrong or these are glitches.
As for unauthorized payments, I have a policy with online vendors that I don’t waver from. If you “accidentally” charge me for something I didn’t authorize, you have 7 days from the time I first write customer care, and if you haven’t refunded me by then, I dispute the charge with GooglePlay or my credit card company.