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Some of the videos I asked to be created weren't, and instead Seaart gave me static images of a gradient pattern. That's 600 points in processing power lost with each error like this. I would like to know if my points will be refunded or if I will have the right to ask for the video to be reprocessed because of this system failure. That would be the least fair thing!

Status: Need Customer Service3 comments

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Comments3

  • JJJJulio

    Team•

    Jul 28, 2025

    Please send the ID of your task to customer service. If it is an incorrect judgment, we will review it for you.

  • Taras Tkachenko

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    Jul 26, 2025

    It is probably censorship. Everything is getting automatically censored now.

  • Rose Your Life

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    Jul 25, 2025

    Since the last Update is that so.