A Sincere Refund Wishes for Annual Subscription

Minh Nguyen <minhthuong26@gmail.com>	11:31 (2 phút trước)
đến customer

Dear Sea Art Support Team,

I am writing to you today regarding the recent subscription charge on my account. First, I would like to thank you for the opportunity to use the 3-day free trial. I found the platform very powerful and appreciated the chance to explore its features.

After my trial period ended, I was charged $251.88 for the annual subscription. While I understand this is the standard procedure, this amount represents a significant financial challenge for me.

To provide some context, my monthly income here in Vietnam is approximately $600 USD, so this single charge is nearly half of my monthly earnings. I have read your terms and understand that subscriptions are generally non-refundable. However, given my circumstances, this unexpected cost will create considerable financial hardship for me.

I would be incredibly grateful if you could consider my situation and make an exception to grant a full refund. I have already canceled the subscription to ensure no future charges occur.

Thank you for your time, your understanding, and your great product. I hope for your favorable consideration.

Sincerely,

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Nguyen Le Tuan Minh

Account login gmail: minhthuong26@gmail.com

+84 903 553 216